What is Google Cloud support?
We, uCloudStore, are a Google Premier Partner, so we can offer to our clients support services to help them resolve any issue or problem. This will make you feel more secure and looked after in the Google Cloud environment.
What does our approach consist of?
We help you resolve any Google Cloud incident (Google Workspace, Chrome, GCP or any of our services)
In the language your prefer
We can communicate in English or Spanish.
We will analyze your business model and requirements to provide you with suggestions of improvement.
Depending on the service level you select, you can choose your preferred communication channel: chat, phone assistance and/or videoconference.
We commit ourselves to respond to you in 24 hours maximum (varies according to the service level).
We make your Google management easy by acting as a middleman. This makes the communication more smooth, quick, and effective.
The 4 phases of the process
Analysis of the current situation and licenses.
Process to select the kind of support needed.
Analysis of the admin console.
Security workshop to improve your IT environment.
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Implementation and migration
Our migration, implementation and roll-out services are designed not only for those new customers of Google Cloud that do not want to lose any data of their old account, but also for those that are already with Google but need a new account.
For the seamless implementation of the Google environment and to fully make use of the collaboration, security, and productivity functionalities of Google products and services, at uCloudStore, we offer various tailor-made training programs for your company.