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Google Cloud Support

What is Google Cloud support?

On Ucloud, like Google Premier Partner, we offer services of support so that our clients have a hand to hold on to in the face of any doubt or problem. This will make your company feel more secure and accompanied throughout the Google Cloud environment.

Support Types

basic support

GRATUITOUS

premium support

request price

Console Management Support

request price

What does our methodology consist of?

Technical problems

We help you solve any incident with Google Cloud (Google Workspace, Chrome, GCP or any of our services)

in the language you prefer

We can contact you in English or Spanish.

recommendations

We will analyze your business model and needs to make proposals for improvement.

by multiple means

Depending on the support you choose, you will have multiple contact options: chat, telephone assistance and/or videoconference.

Fast answer

We promise to respond to you within a maximum period of 24 hours (depending on the type of support chosen).

Management with Google

We facilitate the procedures with Google acting as intermediaries. In this way, communication is more fluid, faster and more effective.

The 4 phases of the process

Analysis

Analysis of the current situation and licenses.

Choice

Support type selection process.

Console

Analysis of the administration console.

workshop

Security workshop to make improvements in the environment.

See more services

Implementation and migration

Migration, deployment, and startup services are perfect for new Google Cloud customers who don't want to lose any data from their old account, or those who are already Google but need a new account.

formations

For the correct implementation of the Google environment and to make the most of Google's collaborative, security and productivity functionalities, at Ucloud we offer tailor-made training for the company.

Do you have any doubt left?